Everything we build is covered against defects. Here is what that means for each system.

System Term Covers
StarterKit 1 year from delivery Equipment we supply, against defects in materials and workmanship under normal use
AutoKit 1 year from delivery Equipment we supply, against defects in materials and workmanship under normal use
Our Commercial Production Racks 12 months from installation completed or accepted Equipment we supply, and installation work conforming to the quote

Third party components such as pumps, timers and lights carry their manufacturer's warranty, which we pass through to you where it can be transferred.

What we do. If a covered part fails, we repair it, replace it, or refund what it cost, our choice, within a reasonable time.

Not covered

  • Normal wear of consumables such as grow mats
  • Misuse, neglect, or running a system outside its published specifications
  • Water quality, nutrient chemistry, pests or growing practices
  • Your utilities, structures, site conditions or staff
  • Modifications, relocations or repairs we did not do or approve

Warranty service does not extend the original term. Our Commercial Production Racks are covered by the warranty in your signed agreement, which this page summarizes.

Making a claim. Email chad@urbangreens.co with your order number, a description and photos.

Greenspaces LLC dba Urban Greens, 1135 E College St, Iowa City, IA 52240

The Green Sheet

The daily grow log we used on every rack, free for you to use.

Consistency is the difference between a buyer who keeps ordering and one who quietly moves on. The Green Sheet is the simple daily log we relied on to keep our crops predictable and to spot exactly what changed when a batch went sideways. Track a few numbers each day and, cycle after cycle, the variable that is drifting stops being a mystery.

Download the Green Sheet (PDF)

Print it for a clipboard on your rack, or fill it out digitally on a laptop or tablet.

Download the Green Sheet

What it tracks

  • A planting snapshot: date, variety, seed weight, and channels for everything that went into the cycle.
  • Twice-daily readings for temperature, humidity, EC, pH, watering, and fan.
  • A target-range reference so you can see at a glance when a reading has drifted.
  • A space to note what changed each cycle, the reservoir swaps, seed lots, and anything unusual.

How to use it

Log your readings morning and evening. When a batch turns out great, or poorly, look back across the sheet for the number that moved. Over a few cycles the pattern behind your best and worst crops becomes obvious, and consistency stops being guesswork.

Have questions about dialing in your consistency? Reach out any time, we are happy to help.